Privacy Policy

Effective Date: 11 June 2025

At The Cool Goods (https://thecoolgoods.com/), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information We Collect

We may collect the following types of information when you use our site:

• Personal Information: Name, email address, shipping address, and payment details, only when you make a purchase or contact us.

• Non-Personal Information: Browser type, IP address, referring site, and other technical data collected through cookies and analytics tools.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders

• Improve your shopping experience

• Send order updates and customer service messages

• Respond to your inquiries and support requests

• Send occasional promotional emails (you may unsubscribe at any time)

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences

• Analyze site traffic and usage

• Provide a faster and more personalized shopping experience

You can control or disable cookies through your browser settings.

4. Third-Party Services

We may use trusted third-party providers for payment processing, shipping, email marketing, and analytics. These services only receive the information necessary to perform their functions and are bound by privacy obligations.

5. Data Security

We implement industry-standard security measures to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Opt out of marketing communications

To exercise any of these rights, please contact us via our Contact Page.

7. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect data from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out to us via our Contact Page.